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Buying Linen & Lace
For linen and lace purchases and all enquiries,
please click on the link or paste it into your email browser
to send an email to philippa@ellenisworkshop.net
and we will reply as quickly as possible.
Many designs are available in a range of styles and sizes -
if you don’t see exactly what you need please email us to ask,
we may have it or be able to get it for you.
Please include as much information as possible to help us identify
suitable items to suggest to you.
Orders for Linen and Lace
1. Please make sure your email includes
a. A full description of the items you wish to buy (including reference numbers if possible),
quantity, and colours and sizes if relevant.
b. Your name and full postal address,
together with the address to which the goods should be sent if different.
c. If you would like us to add a gift card, please include your message(s).
(But see note on gifts below)
2. We will send you an email to acknowledge your order.
Should any item be out of stock, we will tell you when we expect to receive it
and/or suggest an alternative.
Separately, but also by email, you will receive an itemised PayPal invoice.
The invoice will include full instructions on how to pay:
it is not necessary for you to have a PayPal account.
3. Your payment generates an automated confirmation from PayPal to us.
We will send you an email with confirmation of receipt of payment
and despatch details, which will normally be within two working days,
allowing for weekends (Greek Post Offices do not open on Saturdays)
and public holidays.
Mailing times from Lesvos to Europe are normally 7 - 10 days:
allow double that for the rest of the world
Gifts: We are happy to send your gifts, with personalised gift cards,
to up to two addresses per order.
Please note, however, that Greek regulations require us to enclose
a receipted invoice in each parcel.
If you do not want your recipients to see these, we will send
the individually gift-wrapped items to you for forwarding.
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